Terms and Conditions

• • Professional Use: Our tools and machinery are engineered for professional tradespeople, tinsmiths, and contractors. By purchasing, you acknowledge you possess the proper skill, safety knowledge, and training required to operate them.
  • Inventory & Brand Status: We operate as an authorized specialized re-seller of premium third-party tool brands. We do not manufacture these tools. We curate and stock them based on professional industry standards.

• • Currency and Taxes: All prices listed are in local currency unless otherwise stated. Applicable regional taxes will be calculated at checkout based on your delivery address.
  • Stock Levels: While we make every effort to display accurate inventory stock online, item availability is subject to change. If you need to verify immediate availability or an urgent delivery deadline, please contact our customer service desk prior to ordering.

• • Fulfillment Schedule: Orders are processed and shipped out exclusively on standard business days, Monday through Friday, excluding statutory holidays. Additional closures due to power outages and other emergencies may also impact deliveries, notices will be made when possible to our website and social media.
  • Same-Day Shipping Cutoff: Most in-stock orders are processed on the same business day they are paid. Orders placed after our cutoff time will be shipped out on the following business day.
  • Transit Expectations: Delivery dates are estimates provided by third-party shipping carriers. We are not liable for carrier delays caused by weather, customs processing, or transit bottlenecks, or otherwise, once the package leaves our facility.

• • Defective Products: If a tool is deemed structurally defective or damaged upon arrival, we will issue a pre-paid return shipping label and replace your item free of charge, or issue a full refund.
  • Unused Product (0 to 30 Days): Unused, unmarred products in their original packaging can be returned within 30 days of purchase for a full refund. The customer is responsible for all freight and shipping costs back to our facility.
  • Past 30 Days: We cannot accept returns or issue refunds for any products once 30 days have elapsed from the purchase date.

• • Technical Advice: Any technical insights, profile compatibility advice, or tool recommendations provided by our staff (via phone, email, or in our showroom) are given in good faith based on industry experience. This advice does not supersede official manufacturer documentation or specific engineering blueprints.
  • Manufacturer Warranties: Because we are a re-seller, any structural or mechanical tool warranties are provided natively by the third-party manufacturers. We do not provide additional independent product warranties beyond the manufacturer’s stated terms.